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Privacy policy

The privacy of our users is important to us. This page describes our policy regarding personal information. Using the website, You accept the practices described in this privacy policy. We may occasionally update the privacy policy to reflect changes in requirements, technology and legislation. Please return to this page from time to time that You become aware of such changes. 

How can I be sure my personal details are confidential and safe when booking rooms on the website?

To ensure the safety of your bank payment cards when booking through the website, we use the latest Secure Socket Layer (SSL) technology. SSL is currently the preferred method to securely transfer credit or debit cards and other confidential information through the Internet. If your browser supports SSL, select the option safe mode with the booking confirmation and information about your credit card and other personal information will be protected using this technology. If Your browser does not support SSL, we recommend You to upgrade to the latest version to enhance the security of further transactions, otherwise transmission of Your personal data may not be secure and the company accepts no liability in this case.

What personal information is collected when I visit the site?

We do not collect personal information about you when You are browsing information on the site. However, if You want to book a room using the interactive services of the site, You'll need to provide us with certain information, which may include the following:

  • Name and Last Name
  • Number of debit / credit card and expiration date
  • СVV2-code
  • phone number
  • e-mail address

user account

Before You made the first on-line booking, You will need to enter personal information such as your name, address, etc. Soon after you have made your first order, we will automatically send You an e-mail containing information about your account. Next time you can make a reservation by logging in to your account, where it will be display the previous order (s). You can also order as a guest. We can also send a registered user of the website information about services and special offers that we think may be of interest. Given the fact that the user can at any time unsubscribe from such information in the future.

How the company will use my personal information?

We use your personal information to identify you as a customer for booking. To check your credit card and provide appropriate information to You in connection with your travel and any ancillary services which You can use. We may also use personal information of site users, in order to provide them with information to which, in our view, they can find interest. This may include information about services, products, special offers and promotions offered by the company and partners. We may contact You using any means of communication for which you have given us contact information, including email, Fax and phone.

Contact us

If you have any other questions, suggestions regarding privacy on the website, please contact us by email, info@otelms.com

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